Order Processing and Preparation Time
All orders placed on IT Cosmetics US Shop will enter the official processing and preparation stage immediately after successful payment confirmation. Our unified order processing time is 1 to 3 business days, during which our team will complete product inspection, packaging, logistics docking, and order information confirmation. Order processing does not include weekends and official public holidays, and orders placed on holidays will be processed sequentially on the first working day after the holiday. We will strictly control the processing efficiency of each order to ensure that qualified products are delivered to the logistics system within the specified time, and avoid unnecessary delays in order shipment caused by manual processing.
Global Delivery Time and Service Mode
We implement a unified global delivery standard for all orders, with an estimated delivery time of 6 to 12 business days for both domestic and international destinations, with no differentiated time limit settings for different regions. In addition to standard global delivery services, we provide optional expedited shipping services for customers with urgent receiving needs. The expedited shipping service will prioritize order processing and logistics distribution to shorten the overall delivery cycle on the basis of ensuring product transportation safety. All delivery services cover all regions around the world, achieving full global coverage without delivery restrictions for specific countries or regions.
Shipping Cost and Settlement Standard
IT Cosmetics US Shop provides permanent global free shipping services for all orders on the website, with no minimum order amount requirement and no hidden shipping fees, handling fees, or regional surcharges for any global region. All order settlements are based on USD as the only unified currency unit, and all shipping-related links do not involve additional currency conversion fees or service fees. Customers can check the real-time logistics tracking information of their orders through the order page on the official website. In case of logistics delay or abnormal transportation, customers can contact our official customer service team via
[email protected] to solve problems and follow up on order delivery progress.
